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Setup of Wansview NC541W – tutorial – creating a connection and interface

Before we start the setup procedure, read the manual, RTFM (Read The Fucking Manual). No im joking, this manual isn´t really worth reading but nevertheless i´ve uploaded it Wansview IPCamera User Manual(NC541W)

Now i will explain in several steps how a ethernet and/or wi-fi connection can the established.

  1. Information from the manual: NOTE: Factory setting IP is, the http port is 80, the username is admin, the password is 123456.
  2. Connect the pc/notebook with a cross-over cable to the ethernet port of the webcam.
  3. Change the IP address of your ethernet interface, IP address of your, subnet mask and gateway
  4. If your network is already in this subnet 192.168.0.X you can skip step 3.
  5. Open your browser and type and press enter. If you did it correctly, you see the following:
  6. Choose the link and type as user admin and password 123456
  7. View, you are automatically redirect to this page. You see the live picture of the camera. On the right side you can control the rotation of the camera and adjust some settings like resolution and stuff. You play arround with it and setup whatever fits you best.
  8. Network, i recommend to set a fixed ip for the camera based on the ip pool your router adresses. In the second screenshot you see the setup of the wi-fi connection.
  9. Alarm, here you can setup some alarms like motion tracking, email setup for automatic sending of an email when an alarm occurs and ftp uploading. I´m only using ftp uploading periodically every 60 seconds as you can see in the second screenshot.
  10. Advanced, in this tab you can setup user accounts. I´ve setup an admin account and an guest account. Multidev settings is only interesting if you have got more than one camera.
  11. Maintain, here you see the current versions of firmware and interface running, possibility to update software and a log (mainly user login log). Unfortunately i haven´t found any updates from Wansview for this type of camera.
    Please remember that these screenshots were made with firefox browser. If you are using internet explorer, you have to install the active-x plugin first. It offers some more functions like recording or using the microphone. I personally don´t really like the IE and due to the fact that the camera uses an MJPEG stream which IE can´t display i advvise you to use any other browser except IE!

If you want to access the webcam from internet, read my two blog entries:

Basic setup:

More detailed setup based on my network setup:

327 responses to “Setup of Wansview NC541W – tutorial – creating a connection and interface

  1. zamp 25. June 2011 at 21:33

    i cant get my cam 2 work at all

    • naiboo 26. June 2011 at 14:38

      i try to help you but you have to give me more detailed information, what browser and so on?

      • Joao Matos 11. November 2013 at 20:20

        Hi, Wondering if you can help: I followed your instructions above and all is fine to step 4, but when I browse the ip address on the IE I get a message that it cannot be found. I tried these steps inumerious times with no luck. I have the IP camera connected to the router (BT HOME HUB) wia ethernet cable, the green is blinking and it looks like it is ready but the browsers can’t find it. I run a search for IP addresses in my network and the camera’s IP address is not showing ( this is the IP adresses appearing in the CD that comes with the camera). I tried browsing using the DDNS but it says the cam is off-line. Please can you help? Many Thanks.

  2. zamp 25. June 2011 at 21:34

    all i get is starting then nothing

  3. John Brady 30. June 2011 at 15:57

    Where can I get a copy of the firmware?

    • naiboo 1. July 2011 at 06:50

      unfortunately wansview didn´t release a firmware update so far, but you can have a look at this forum, somebody extracted some information about it, don´t know if they were able to read the flash completely openipcam

  4. Mary 16. July 2011 at 00:27

    Hi there, when I try to access the view via my Macbook Air, it gives me an error message that the page cannot be found yet I can view it on my iMac. Is there a reason why I can’t view the video on my macbook air?

    • naiboo 16. July 2011 at 10:17

      Hi mary,
      can you enter the web interface of the camera and just can´t view the video?
      which browser are you using, safari? have you clicked “mode2 view” at the startup page of the cameras webinterface?

  5. Mike 27. August 2011 at 07:44

    Thanks for the directions. I got the wifi to work! I sure didn’t see the directions in the readme file that comes with the unit.

    I did discover that street lights are not kind to the unit. So, I will continue to experiment. But, you gave excellent instructions and thank you!

  6. jean 24. October 2011 at 21:36

    is there any way you can make a video because im really lost in trying to get the camera to work

    • naiboo 8. November 2011 at 09:36

      you can record a video with internet exporer and activeX plugin or let it run in a browser and capture the desktop with a tool like XSplit or smth.

  7. dane 6. November 2011 at 22:12

    The ftp setting Test could not succed. I have setup ftp server using filezilla ftp server, and applied the same user and password to point to the ftp server ip address.

    Is there any one who succeded the ftp Test. Appreciate if described with the steps in detail.

    • naiboo 8. November 2011 at 09:35

      i havent tried it with a local ftp server, but with a internet ftp server, test went ok!

      if you are inside a local lan, still make sure you have opened port 20 and 21 on the server for incomming connections. if you jump between lans or wan, make sure to have portforwarding active.

  8. lilly 16. November 2011 at 16:06

    Hello, thanks for all the info.
    I have the same model camera and it works well for 2 months, since couple days ago, I can not use it from outside without any change.
    Do you know what’s the probem it might be?
    Thank you

  9. lilly 16. November 2011 at 16:24

    I tried yesterday, and didn’t work. I also tried restart everything. How long did you unplug your camera?

  10. lilly 16. November 2011 at 16:39

    i checked my port setting, still have port forward set to 80. might be Verizon blocked port 80?

    • naiboo 16. November 2011 at 17:53

      this can be, i suggest using port 8080, i doubt this one will be blocked, just forward intern port 80 to 8080. then you can access the webcam from outside with 8080 and inside 80

  11. Alex 22. November 2011 at 21:49

    I am trying to get the access to the MJPEG stream of NC541W , as I am trying to create a custom video analytics applilcation. Any ideas? Thanks, Alex

    • naiboo 23. November 2011 at 07:28

      i think you should have a look a videostream.cgi and snapshot.cgi. If you use Internet explorer, you can install the plugin, which is able to record the video. an other solution to record the video stream is a stream recorder like fraps xsplit or something and the process it afterwards.

  12. Dave 23. November 2011 at 04:05

    Help I can’t get that IPC Monitor to work!!!!!!

  13. Dave 23. November 2011 at 07:29

    Thanks ………. Camera works fine on browser….. but what ever settings or info I put in on IPC Monitor keeps saying start video failed??? Not sure what’s up???? Thanks Again

    • naiboo 23. November 2011 at 07:36

      what do you mean with IPC monitor? the applet that installs with IE?

    • Prem 16. October 2012 at 22:56

      I had the same problem. It worked the first time I set it up, the next day: nothing, just the “start video failed”. I downloaded Blue Iris, and had some difficulty getting that to work, but it gave me an idea. In IPC Monitor, I deleted the camera, then set it up again with the URL [devicename] the http://), and the port(I have the camera set to 10380). Saved it, pressed start, and voila! There it was! I think the software automatically adds the (http://), which probably led to it not reaching the DDNS server. Hope this helps you and others.

      • Robby 6. February 2014 at 14:17

        Prem, I have this Problem too and your advice did not work out. As soon I enter my ddns url into browser, I am faced a selection html page where I can choose between “mobile view” and “video view. I suspected that the video stream should appear there instead. However, I still cant manage to get this viewer application working – althoug it has been working right after the first setup of the cam, identical to you decribed…

  14. Calin 26. November 2011 at 22:14


    I want to add some value here with my experience. I use mainly Linux and Mac, and I has issues with the existing firmware (the one that came with camera) as it would not show the proper interface, only the so called “mobile” one in any browser under the above mentioned OS. With this “mobile” interface you have very limited options to control camera and no option to configure alarms or anything else.

    Then I went to at the Demo1 for NC541W I saw that they have another version for Device Embeded Web UI Version: Mine was something older with 0.7.x.x

    I could find the firmware on their webpage at:

    I did the Device Embedded Web UI upgrade and it’s working fine. I don’t know how my device had that old version as I just bought it. Anyway maybe somebody will find this useful as I was looking like crazy to solve this problems.

  15. Frank 26. November 2011 at 23:53

    Tried following your instructions to change the ethernet interface to the ip address you have posted. On the B screen I went to it can not be changed. How do I do it? What am I missing here?

  16. Robin 4. December 2011 at 18:42

    hi , please tell me can i use this ip camera with router and laptop only (wireless)
    i mean without Internet ?

    Best Regards
    Robin Ohanyan

  17. Handher 7. December 2011 at 23:04

    Hello there thanks for the time you took and doing this. I get the camera to work, I can see it and all etc. However as soon as I disconnect my LAN cable it doesn’t work. I scan the network, choose the one I want and put in the KEY area the password for the network and nothing, as soon as its unplugged from the modem the wireless doesn’t kick in. I have it on the 802.11g setting for wireless. Any ideas? Thanks

    • naiboo 12. December 2011 at 08:40

      maybe a problem with wireless encryption, which one are you using? for testing purposes you an deactivate the wlan encryption and try it.

      • David 30. November 2013 at 13:52

        I had similar problem. Works well with the network cable on the router, once removed the network cable, the power ‘green light’ on the camera goes off and no connect at all. Any ideas?

  18. scubarob56 (rob davenport) 12. December 2011 at 22:32

    hiya, i’m havin a helluva time setting thi nc541 up. i’d like to ask you a huge favor, could u send me ibstructions for setup, sorta kinda nc541 for dummies!! change ethernet interface address and etc. i thought i was a bit computer literate, guess not

    any help would be appreciated


  19. nelson 26. December 2011 at 17:41

    Hi, I just bought the IPCam NCB541W. I press the button to ‘record a video’ but it has no reaction all the time. I’m using IE. Would you please help me? Thanks a lot.

  20. Padraic 4. January 2012 at 14:54

    My IP CAM Model is NCB541w, I did the port forwarding manually and when its connecting with the LAN cable, Both local ip and the “Manufacture’s DDNS” are perfectly work. However if I unplug the LAN cable and use the WIFI connection, the “Manufacture’s DDNS” is not working so I cannot connect to the IP CAM using internet connection. Can you please help? Thanks a lot!

    • naiboo 5. January 2012 at 18:43

      try other dns server like dyndns

      • HL 26. June 2012 at 18:23

        Similar problem for me. I am able to set it up while connecting both laptop and camera to the router (TP-LINK – TL-MR3220). My camera is also able to log into to my WiFi network (password protected).

        I tried to go port forwarding on the router, but am still unable to see this camera from the internet (i.e. 0001abcd URL etc.). I see this URL translates into an external IP (110.X.XX.XX), however, my external internet cannot see it at all.

        Thoughts ?

      • naiboo 27. June 2012 at 07:58

        i´m going to do a new tutorial and show my port forwardsettings in my router!

      • HL 27. June 2012 at 10:19

        Yes, a new tutorial would be fantastic. I tried like 20+ ports > 1024 and all are closed. I am beginning to think it is an ISP issue.

        I also tried to click on check all common ports on the right and got no common ports founds.

      • naiboo 27. June 2012 at 10:28

        i doubt all port >1024 are blocked, you need to have setup portforwarding in order to succeed with the port check!
        checkout my new blog entry:

      • HL 27. June 2012 at 10:45

        Ah, OK ! I thought we were suppose to check which port is open FIRST and then use that one for port forwarding (not the other way around). I can try that.

        How does one map the ext/int port ? I read your blog entry today, and your router has it in a simple place in the direct connect web interface. Mine does not have that ? I am using a TP-LINK TL-MR3220 router.

      • naiboo 27. June 2012 at 10:51

        every router should have it, yours too, it is called port triggering or virtual servers on yours:

        im not familiar with this router, but give virtual server a shot in combination with port triggering
        setup port trigger first, then virtual server on this port.

      • HL 27. June 2012 at 12:29

        Thanks for this – I had already done that.

        Under Virtual Servers, I added two items there, both are the internal IP address of my web cam ( for all protocol. The only difference between the two that I had was one was port 80, the other port 8080. I think only the port 80 is needed, but had both in there nonetheless

        Under Port triggering, I added in the trigger port to be 8080 and incoming port to be 80 (for all protocol)

        Under DMZ, I enabled the DMZ host’s IP address to be same as my webcam’s

        Under UPnP, I also enabled it and I see my camera on the UPnP settings list – however, it maps from port 80 to port 80 (not 8080 to 80 – what I want). I tried to disabled and re-enable this – but then the list now no longer show my camera on the list.

        Once I do all this, I go to the link (port checking) and see that Port 8080 is still not open. (i.e. closed). I also tried http://externalIP:8080 and could not open page either.

      • naiboo 27. June 2012 at 12:33

        i´ll have a look at it tomorrow, quite busy today. i´ll tell you my findings.

      • naiboo 28. June 2012 at 10:44

        you can try two things:
        1. change webcams port from 80 to 8081, try local connection http://localip:8081, should work! then login to the router and look for DMZ, enter in dmz the webcams internal Ip adress. try to access the webcam with hptt://external-ip:8081
        2. change webcam port from 80 to 8081, setup virutal server with port 8081, then try http://external-ip:8081

      • HL 30. June 2012 at 12:10

        Thanks for the two options. I tried both of them – and it didn’t work

        1) Changed webcam port to 8081 via web cam software. http://localip:8081 works. Updated DMZ IP to camera IP on router software – then tried http://externalIP:8081. I just check via, port 8081 is still not open (i.e. closed)

        2) Same result (port showing as not open when checking that tool)

        FYI, I have set up my router to include both DMZ and virtual servers. Hope this is not what is screwing it up.

        One more question. For my router software, there are three options. 3G preferred, 3G only, WAN preferred, WAN only. I am currently set at 3G only. Do I need to change it to WAN preferred or something else ?

      • naiboo 30. June 2012 at 19:25

        take screenshots of your virtual server and port trigger and send it to me: naiboo (at)

        i´ll have a look if u´ve done it correctly.

        have a look at your providers homepage, if you can find anything about port blocking.

  21. Assis 7. January 2012 at 11:42

    I use Macbook Pro with safari, all latest software. I try to connect to the camera, I get in it on the web but I get directly the picture but I can’t get to the settings, I have use the reset button so Im using the default ip address.
    How can I get to the setting ?

  22. Agent P. 10. January 2012 at 00:03

    No comments, except to say thanks for all your hard work. These are nice, handy, and economical little cameras, but their documentation and support absolutely suck. Yours is the best info / documentation / support out there. Kudos…

    • naiboo 16. January 2012 at 19:24


      yeah you are right, documentation on these chinese budget cameras always suck, once you get an error or smth, you are screwed, no support will ever help you, but budget products are cheap because support costs money!

  23. Kcli 15. January 2012 at 13:59

    Lan connection works fine, port forward works fine, but cannot connect with wifi, my AP use WPA TKIP personal protection, setup without error with IE8. any idea.

    any iPhone app for 541W, I download SWAN plug and play from appstore, but where are the configuration page (ip address, port etc)


    • naiboo 16. January 2012 at 19:26

      maybe you use two vlans, one LAN and one WLAN but it can have other reasons aswell, what router are u using?

      ive never tested the app (havent got an iphone)

      • Eduardo Chongkan 21. January 2012 at 19:53

        I got mine yesterday, NC543/w it worked fine for about 4-5 hrs and then it went dead.

        IRs are on, but I can’t detect the camera with the Camera Detection tool anymore and it just won’t connect to the router via cable/wifi.

        Is there a way to reset the camera? or did I just waste $99?



      • naiboo 23. January 2012 at 11:32

        unplugging your camera for a while should reset the memory. try again.

        otherwise try the reset button at the bottom of the camera

  24. Luyen Tan Duc 21. January 2012 at 17:08

    I have a problem with my camera. The video cannot appear on my browser, and when I click the direction button, the camera move, but for only 3-4 seconds then stop, no further command could be functioned, the light stop blinking.

    The connection is fine (so I can access to the main screen and give commands), but the video doesn’t appear.

  25. Michele 23. January 2012 at 22:14

    I just got my camera up and running, but I have no audio. There is a connection spot for audio, but it states that the microphone is built in. How do I access it?

  26. Alex 2. February 2012 at 04:18

    Hello I am very frustrated with this NC541W I cannot get it to work, it didn’t come with instructions, almost just threw the thing in the trash. If you can help email here, don’t worry it isn’t a personal email so they cannot remove it, but incase they sense it i spaced it. Their is no real spaces.

    a l e x g e n e a p p e l @ g m a i l . c o m

    thank you.

  27. Adrian 9. March 2012 at 06:25

    I set up my camera’s IP to so it matches my local network. I can see the video and everything works great… but my local network is not connected to the internet… so I cannot reach the options page using the URL they provide (

    Does the camera have a page such as or admin.html? I need to know the name of the options/configuration page in order to configure the settings.

    Thank you

  28. Mike 11. March 2012 at 06:55

    Hi Naiboo.

    I am having trouble setting up the wifi. I already did the port forwarding successfully, but i still cant use it wireless. What could be the problem? Thank you.

    • naiboo 11. March 2012 at 17:45

      are you able to login to webcam with wireless from another wireless device, if yes try the same from a wired device.
      maybe your router uses two vlans, one for wired and one for wireless

  29. gena 12. March 2012 at 21:19

    I encounter a bug at the firmwere – it only recognize the mask
    and reset button is pretty sloppy

    • naiboo 15. March 2012 at 14:33

      good to hear that, never tried another subnetmask so far.

      the reset button is a problem, thats true, but resetting to defaults can be also done in the web interface.

  30. Steve 21. March 2012 at 23:59

    I just purcahsed the Wanview NCB541W but my computer does not have a cd drive. Is there a website that has the Driver and Manual I can download? Thanks so much. My email is

  31. eefr 2. April 2012 at 19:24

    IPC can’t work…..start video failed

  32. drewby07 3. April 2012 at 20:23

    I would just like to say that this blog has helped me MORE than the instructions, the Wansview website and countless google searches combined! If you would be interested in putting this info into a forum format, I’ll host it for free on one of my sites…


    • naiboo 3. April 2012 at 20:33

      thanks drew, good to hear that. the wansview instructions are a pain!
      what kind of sites are you hosting?

      • drewby07 4. April 2012 at 16:20

        Nothing related to this…I own a hosting company and have about 50 sites hosted on my server. feel free to email me at drew at curiorichmond dot com….

  33. Dark Wizard 7. April 2012 at 06:03

    I have the Wansview NCB541w camera. It has Firmware and webui is

    I am trying to turn off the IR Leds at night as I am using it from my window. I am also trying to use presets like my Foscam has. It doesn’t seem to have this feature.

    Is there a newer version of the firmware that makes it work like the foscam?

    • naiboo 7. April 2012 at 15:22

      i think the IR sensor can be deactivated by only by opening and soldering it. just google for removing IR lens, i ve tried it myself but gave up, was pretty tough to disassemble it and was afraid to destroy it.

  34. mike wagner 7. April 2012 at 07:41

    everything seems to work except email. anyone have tips on getting the email settings to work? i use gmail and the set up info is pretty straight forward. and so-forth…
    by the way- dyndns is no longer free- a shame as every set-up i’ve seen so far does not give the option to enter another service (such as just a heads up in case someone is expecting to go that route.

    • naiboo 7. April 2012 at 15:19

      i´ve already done email forwarding with motion detection. worked out for me with my provider, havent tried it so far with gmail. maybe they need secure authentication, dont know by now if this is supported.

      • Emilio Sturino 7. April 2012 at 19:10

        Hi, I purchased and installed the NC541/W camera, I have a netgear router and set up port forwarding. The camera is connected via WI-FI. Everthing works great except I cannot connect through the internet – when I try connecting through the internet outside my network (neighbor) I cannot make a connection. Any help/advice is greatly appreciated!

      • naiboo 8. April 2012 at 10:08

        hi emilio,

        – have you asigned a fixed IP adress for your webcam? if not, do so.
        – then do the portforwarding to this fixed ip adress, inside port 80, outside port 8080 or smth, protocol try tcp+udp at first. most providers block ports < 1024 to block server hosting.
        – try to check if your portforward works!

        feel free to contact me again,

      • Emilio Sturino 9. April 2012 at 05:06

        Naiboo – I have assigned a fixed adress to the IP camera and have set the camera at port 1025. I enabled port forwarding on my router; I I have enable Upnp in my router and checked the box “Using UPnP to Map Port” in the camera “UPnP Settings”. Using it shows that port 1025 is open and port 80 blocked.
        When I type the “Manufacture’s Domain” ie., ( in the browser I get the message “Internet explorer cannot display the webpage” (Again I have no problems accessing the camera on any computers in my LAN by typing the camera ip address with the port # in the browser address bar, ie.,

        Any suggestion as to what I am doing wrong?

      • naiboo 9. April 2012 at 09:34

        thats all ok, but inside the lan you have to use port 80! or just

        from internet you have to use http://externalip:1025

        go to and type this adress show like above.

      • Emilio 9. April 2012 at 20:03

        naiboo – I am very fruststed. I cannot reach my camera outside my LAN. I changed the camera port to 80; forwarded port 80;checked it on & port 80 is open. I can access my camera from any computer on the lan; went to
        copied the ip address to a new brwoser window and after a little while the “Internet Explorer cannot display the webpage “message comes up.

      • naiboo 11. April 2012 at 13:06

        try forward internal port 80 to external port > 1024, i use 8080 for example
        then try in internetexplorerer http://yourexternalip:8080

      • Emilio Sturino 11. April 2012 at 16:57

        Naiboo- I cannot access the camera through the internet from the same LAN that my computer and camera are connected. The camera can be seen on the internet by computers not connected to my LAN. So it works!

      • naiboo 11. April 2012 at 17:00

        the same situation worked for me though, maybe coz i had two vlans, one for wlan (where i had the webcam) and one for lan (desktop pc)

        im glad you made it!

      • Mike 11. April 2012 at 01:03

        Discovered the DNS must be correct or email will not work- the test just sits there indicating “test…” untill you close it. Then everything is frozen untill the unit resets itself. The test should display “test…” for a couple seconds and then reads “test… success!”. With the correct DNS numbers, gmail smtp works fine. I couldn’t get the command, in terminal, to display the network numbers (on my Macbook) so rebooted in Windows and typed ‘ipconfig /all’ in the command prompt window. This gives all numbers you ever wanted and more. Hope this helps some other poor soul who gets in this bind and doesn’t have to slave for days trying to figure it out! Great blog by the way…

      • naiboo 11. April 2012 at 13:07

        interesting that gmail smtp worked for you, i tried yesterday, told me that the authentication is not supported, tried gmx then and worked fine

      • Mike 11. April 2012 at 18:34

        I know gmail is wierd in that you have to enter your full gmail address as the SMTP User. I’m also set for STARTTLS on port 587. I haven’t played with any of the other settings as it is working with what you would expect for other entries.

      • John 20. April 2012 at 06:03

        Guys, I am seeing the same issue and my gmail settings work elsewhere. Is there something that need to specifically get setup for smtp to work in email settings? My camera is a NCB-543

      • naiboo 20. April 2012 at 18:18

        unforunately i´ve gave my cam to a friend, cant post a tutorial on that now, but i will do that in the next weeks, stay tuned!

  35. John Moline 20. April 2012 at 05:50

    Hello, I need some help with email setup as well. None of my email settings are working and I tried a million different combinations. Can anybody explain step-by-step how to setup good, working SMTP settings??

    • Mike 20. April 2012 at 18:59

      Without details of your email server, it is difficult to give precise instructions. Entries in the camera are pretty much self explanatory except I know gmail is funny in that the SMTP User (your user name) must include or what ever your email address at gmail is. Some gmail is if your company uses gmail. The TLS or STARTTLS is the same as SSL. Your email provider gives very detailed instructions on what they require for setting up ports, SSL, and server names. I found (and posted above- 11 April) that no matter how I set up email or what provider I used, email did not work until I properly set the DNS address. in a Windows PC you can enter ipconfig in the cmd window and you will see all the addresses in your machine. In a Mac, there is supposed to be a command you can enter in terminal but I have not been able to get that to work. Before discovering the correct DNS was the answer, I was able to view the camera from outside my network, so, I suspect you have to have this set correctly as well.

      • John 20. April 2012 at 19:10

        Mike, thanks for the information thus far. When you say “proper DNS”…are you referring to “”? If so, this is the value I am setting. Am I supposed to add something like “”? I wouldn’t think so because that is not the normal protocol….but, can’t say because nothing has worked thus far. I have tried to use a gmail smtp and a road runner smtp that I have. Both configurations don’t seem to connect because when I test, the html page only displays “test…” and then times out. I was originally thinking that maybe something was blocking these SMTP requests from leaving my LAN but then again, the same SMTP configuration works in another camera I have. I have two cameras that have this SMTP problem so I don’t think there is defective hardware….I think I am just missing a step somewhere.

        Can you please outline, step-by-step, with values, etc on how you are implementing gmail setup. I would greatly appreciate the help.

      • Mike 20. April 2012 at 22:03

        Hi John, you will need to set the correct DNS address in the network setting of the camera. I do not have the menu in front of me but it should be in the same area as the IP, Gateway, etc. I do not know if a blank DNS value would work but I do know I had the same problem as you (right down to the ‘test….’) and my DNS was set the same as my Gateway. I tried everything without any result- thought maybe I had a defective camera. I started looking up the difference between the Gatway address and DNS address just on a whim. I found my DNS value, entered it, and suddenly it worked. I was shocked! was correct for me… as well as the other settings given by gmail. Hope this helps- was driving me nuts!!

      • John 24. April 2012 at 16:00

        Mike, you are the man!! Dude, that was completely the problem. I am completely baffled on why a SMTP call would even care about this…but, whatever.

        Anyway, for anybody who has this kind of issue, follow these steps:

        1.) Open CMD
        2.) Type in ipconfig /all
        3.) Copy one of the available DNS server names.
        4.) Open the camera interface and click Network.
        5.) Paste your DNS server name into the DNS server field.
        6.) After this, it will work like a charm.

      • Mike 24. April 2012 at 23:50

        Great to hear John! Thanks for letting me know- I don’t know why either. Was thinking is just me but your experience confirms it’s the camera… not my sanity…! 🙂

      • Emilio 4. May 2012 at 21:34

        Wansview provided a program called IP Camera Centralization Monitor on the CD ROM that came with the camera. This program allows for multiple camera monitoring and has the option to automatically record video when the “alarm” is triggered. The video is recorded on the computer doing the monitoring.

  36. Rich 23. April 2012 at 23:29

    I just obtained the WCB541W wireless camera, B Series Robot according to the manual and have it operating reasonably well.
    I want to use it to see wildlife in the back yard.
    I cannot figure out how to use the wireless option, so I don’t have to run an Ethernet cable out to the deck. I did see something about Port Forwarding but do not understand what that is all about. Some of the terms are not quite understandable to me.
    My Internet router does not have WAN, only, LAN.
    I have a wifi scanner and can see my own router signal and a couple of my neighbors signals but not the camera signal.

    Also, I am concerned about security with admin and 123456, it is not at all secure. I also had to disable the Firewall in my Vista PC to set up this camera. That I am no happy about. I want to use this PC only for the camera but concerned about it becoming a Bot since it will be online a lot. It does have AVG free and is kept up to date.
    The router has a Firewall.

    As an aside, my regular desktop and Laptop are Linux based and can see the camera with no problem which I figured they would. Yes, I know, the camera is not for Linux.
    Thanks for any help and links if you are really busy.

    Rich in Massachusetts.

    • naiboo 24. April 2012 at 14:09

      hi rich

      i try to help you with your problems stated above:
      1.) portforwarding is for sending a port inside your lan to the wan interface, so it can be accessed from inside. f.e.: (camera inside lan) can be portforwarded to (external ip, made it up myself!), someone on the internet can access your cam with typing into the browser!

      2.) wireless lan on your cam is no hotspot, it is just a client like a notebook or cellphone. you have to join the wireless lan from your wireless router to be able to access it wirelessly!

      3.) the standard admin account and password can be changed! see my tutorial of setup in this blog

      4.) browsers are not really dependant on operating systems. though there are differences with firefox and interent explorer concerning this cam.


      • Rich 25. April 2012 at 18:36

        Thank you Naiboo
        I have to contact the Internet provider for access info to my router. That may take time. I have a new service.
        I do not understnd the below statement about the antenna on the camera.
        “wireless lan on your cam is no hotspot, it is just a client like a notebook or cellphone.”


      • naiboo 26. April 2012 at 09:46

        a hot spot is a device that propagates a wireless lan for other devices like the webcam.
        the webcam just joins a wireless network but doesnt propagate a wireless lan on its own!

      • MrIndia 30. June 2012 at 23:37

        I teach older people how to use computer so i might have an edge in explaining stuff to rich.
        First let’s talk about enabling wireless. Your camera is wifi enabled. Which means it can connect to a wifi router. Since you have it working via an ethernet cable, the camera already has an IP Address and is on your LAN.

        Connect to your camera using the browser of your choice and then navigate to the the NETWORK tab. On the right hand side you will see a menu option for Wireless Settings. Click on it. Once inside the wireless settings, click on scan to display all the wireless SIDs in your area. Select yours and enter the various options for your wifi settings then hit submit. One thing to pay attention to is the KEY FORMAT. Make sure it is ASCII if you are entering an english phrase for the network key or hexadecimal if your network key is in hex. Also make sure to select the right value (64 bit or 128 bit ) for your key. Once the webcam restarts you can disconnect the ethernet cable and access the camera via wifi.

        Now let’s talk about port forwarding. You router is your gateway to the world. The addresses on the inside of the router that begin with 198.162…..are only for your own home. They are not visible to the outside world. If you go to it will tell you the IP address of your router. Let’s say it is 96.345.32.43. When you are away from your home and you enter http://96.345.32.43 into your browser, it will bring you to your router. But then what ? Your router has nearly 65000 doors in it. They are called ports. The traffic comes to your router and then needs to know which door to enter thru. If you didn’t change the camera settings from default, the camera has a web server running on port 80. So instead of http://96.345.32.43 you say http://96.345.32.43:80 – you specified the address and the door through which you can gain entry. Just one problem – the webserver is running on the camera. Not at the router. Which means the traffic that came to port 80 on your router needs to be forwarded to port 80 on your camera (which has an ip address of say, This is exactly what port forwarding does.

        In your router settings, you specify that any incoming traffic to say port xxxx, should be forwarded to a device that is inside your home on the same port., i.e. your IP camera.

      • naiboo 1. July 2012 at 11:11

        great explaination, easy to understand even for beginners, good job! 🙂

      • MrIndia 2. July 2012 at 17:52

        Hi Naiboo …thanks for your encouraging words but now i have a problem of my own and need your help.

        I have everything setup fine. Port forwarding and all.

        I can access the camera without any problem from my iphone on 3G.

        But I cannot access it from my work computer. Chrome and firefox straightaway tell me that they cannot connect while IE says i need a software that is not installed.

        Any ideas what is missing ?

      • naiboo 2. July 2012 at 19:31

        you need the active-x plugin to control the webcam with internet explorer, try chrome, firefox or something!
        if you havent got admin access to install a new browser, try portable apps. just google for portable chrome.

      • MrIndia 2. July 2012 at 20:31

        I did try chrome and firefox both. I am getting “cannot connect” in both.
        I know that IE requires an active x but when i tried IE on my home computer it brought me to a page that has three options –
        mode1 IE (provides download link for the activeX)
        mode2 (chrome, firebox etc)
        mode 3 (mobile)

        But when i use IE from work it is not showing me the first page where i can download the activeX. It just says you need a software that is not installed.

        I have tried using both the ip:portnumber as well as ddns urls. 😦

      • naiboo 3. July 2012 at 07:53

        hmm interesting, try to flush your temporary internet cache. maybe your company firewall denies some protocols.

        you can also directly access the webcam like video.cgi or snapshot.cgi

      • MrIndia 4. July 2012 at 01:18

        Hi Naiboo

        Apparently my problem was that the office firewall was blocking the port i had configured for my camera – 11020.

        I changed my camera to work on port 80 and now i can access it from work.

        But now my concern is – how secure is this setup ? I have a string user id and a strong passowrd setup but still ….

      • naiboo 4. July 2012 at 07:58

        http isn´t that secure, but the webcam lacks of https support which has a secure http connection.

        but give me a reason why somebody should hack a webcam, the worst thing that can happen that the intruder sees your house or whatever 😉

  37. Emilio 24. April 2012 at 17:08

    Naiboo – I cannot access the camera on the internet using the manufacturer domain. When I type that into my browser i get “Account [XXXXXXX] is offline”. were XXXXXXX is my device ID. I am not using a 3rd party DDNS. I can access the camera on the internet when I type in my IP address in the browser. All the 3rd party DDNS suppliers in the dropdown box on the cameras are in chinese or have a fee associated. SO I would like to use the “manufacture’s domain”.

    • Rich 25. April 2012 at 19:24

      I did a search for Air Router 802.11n wireless router and found the PDF. Login but the specs are nothing like the sample Net Gear example. Nothing about Port Forwarding.
      I will keep hacking away. Maybe I will find something.

      • naiboo 26. April 2012 at 09:50

        maybe your provider has installed a custom firmware on the router.
        check this out: on page 8 on top!

      • Rich 26. April 2012 at 18:47

        Thanks for trying but I will bail out now. I cannot get my head around all the terminology. I can make up Ethernet cables much easier and will just use a cable since the camera is working just fine now.
        I tried the Monitor software to record the video but it is not user friendly and did not work. I have seen that this camera is for professional techies who install security systems, not users.

  38. mark 25. April 2012 at 14:53

    Has anyone figured out how to get two cameras working at the same time? System says that it is compatible up to 9 cameras and I can’t seem to get both working at the same time.

    • naiboo 26. April 2012 at 09:47

      it should work mark but not with default settings, make sure all webcams have an DHCP or static ip adress (not the default one, otherwise this would cause problems). you should be able to adress each webcam with its ip adress.

      • HL 14. July 2012 at 17:17

        I am trying to do the same thing as well. I finally got my port forwarding to work. Turns out it was because I was on a 3G stick and it does not get assigned an external IP address. I ended up signing up for new internet.

        I now want to set up multiple cameras in the same LAN/router. Any idea on how to do it ? I tried using the IP Camera Centralization software on the CD and it does not seem to work. My questions are:

        1) I am assuming I need a different internal IP for the second camera, correct ?
        2) I am assuming I need to use the same port (8080 or whatever), correct ?
        3) When I go to the “view” panel, should I see multiple cameras there (i.e. under one IP/port address) or should I use a different port for the other camera ? or how is this set up ?

        My internet currently gets IP assigned via DHCP. How do I get it static (per your suggestion above) so that I can use both cameras ?

      • naiboo 14. July 2012 at 17:49

        1) yes of course
        2) internal port of webcam can be the same, external needs to be different for each cam, example webcam1 external port 8080, webcam2 external port 8081
        3) you can use same port on all webcams inside your lan, they differ by ip adress,

        static can be done by disabling DHCP but you have to setup the ip adresses manually on the devices! or by using static dhcp, check out one of my blogs on my portforwarding ->

      • HL 14. July 2012 at 18:07

        If I go the “easier” route and set a different port for the second cam, how can I access it ?

        http://externalip:port2 ?

        Reason why I ask is that my route’s DMZ is currently set up for camera 1’s IP address. Does that matter ?

        Ideally, I would not touch the DHCP settings as I don’t want to over complicate things.

      • naiboo 14. July 2012 at 20:06

        question1: yes
        dmz is a zone where no firewall of router is active, so all ports from outside are open to this ip adress.
        maybe you can add a ip address range to DMZ, i dont know this router.

  39. Doug 2. May 2012 at 22:44

    Hey Naiboo, your blog is great. I got mine all set up and working but I can’t figure out how to make it record a video when the motion detector goes off, any advice? I can manually push the record button and get video just fine though.

    • naiboo 3. May 2012 at 08:06

      hi doug,

      well the main problem is that the cam has no internal storage to save the videos, if a motion detection occurs, where should the cam save it?

      youve got dry contact ports in this cam, which can trigger events, that would be way to use the detection but there is nothing ready2go built in.

  40. Rob 6. May 2012 at 18:02

    Hi. Can you help me set this up somehow? I’m having too much trouble:

    1) using Westell versalink Model 327W wireless modem with Verizon
    2) Can’t get wireless to work
    3) in Internet Explorer, it is not showing disconnected and not green light on the view of the software
    4) I’m going to return this!!! too complicated, unless you can help me
    5) I have dynamic internet

  41. Curtis Willis 11. May 2012 at 03:27

    if i unplug the wired after completed wired setup… flashing light…nothing! When plug network back in..everything works perfect! I am using static ip an port forwarding working…….i could watch and control my camera from work. i have setup the wireless settings in the wireless settings part of network page. Any help?

  42. Curtis Willis 12. May 2012 at 17:55

    yes….but all suggestions were to hard code a ip address. hard coding the wired ip causes issues with dhcp? I still do not understand why i cannot see configuration for wireless ip but i can for wired? This does not make since!

    • Curtis Willis 12. May 2012 at 19:33

      ok.i solved the one problem that i had mac filtering on and did not realize the wireless had it’s own mac address. I turned off mac filtering and now i see the light blink faster when disconnected from the wired..but…..i still cannot pull up the wansview page when unplugged…but can if i plug the lan cable back in. The wireless wants to pull anoter IP address when in dhcp mode….when i force same IP for both, same thing……wired works and flashes slow……unplugged does not work but light flashes twice as fast. what am i doing wrong!!

    • Julia 27. May 2012 at 04:12

      @Curtis Willis:

      I had a similar problem – wired worked but wireless didn’t. I needed to change my wifi router’s mode, which I think I had on “N” only. The camera only works with B/G at 2.4MHz I think.

      Regarding the “Subnet doesn’t match” error message, it means that the camera is not on the same subnet as your router. is your subnet *mask*, not your subnet. Some routers default to the subnet, whereas the camera defaults to This will result in a subnet mismatch. If your router is on you need to put the cam on the same subnet, e.g.

      Hope this helps.

  43. Curtis Willis 13. May 2012 at 06:32

    another weird thing…….i can get it to work wired and http only…i cannot get it working directly typing in ip address or clicking on browse in bseries program. it loads a 71.14.x.x:4001 in the url and it works (wired). The 4001 is the port i selected.

    • naiboo 13. May 2012 at 10:35

      wired connected and http://wired-ip works?
      at the same time wirelessly connected and http://wireless-ip doenst work?

      i noticed this aswell, seems to be a kind of protection, dont know why, but once you unplug wired, wireless should be accessible.

      • Curtis 13. May 2012 at 16:43

        The green light flashes twice as fast as wired connection which indicates it is working correctly if I understand correctly. If I give static ip address to wired, does it also give the same to the wireless? I can access camera just fine when LAN cable is plugged in….from home and from work. But no go when unplugged. From home or work. Makes no since .

  44. NoTele 21. May 2012 at 00:01

    Hey everybody!

    First congrats on this threat! It’s the best on WansView Cameras! Definetly! And as others said befor, support from the official sites or from so called “manuals” is almost equal to none! That said i would like to share some remarks with the community.

    I own 2 devices which i bought recently on Amazon. One is the standard NZB-541W an one is the outdoor version NCB-543W and i am planning to buy 2 more cause i am (as far as for the moment) widely satisfied with the relation between price and functionallity. I payed 49,99€ and 64,99€ which was the cheapest price i could find anywhere! Even on ebay you do not get IP-Cams with PT(Z) cheaper! So in my eyes the price is beating almost anything! An honestly, for that price you can’t get more!

    Okay… Here we go for the remarks and my questions:
    – Unfortunately explications how to configure Network are not clear but i have to say that once you get the idea how networking works, configuring the camera should not be a problem at all! (all those network devices always look the same for configurations =) but for people not used to it or not into networks it might apear difficult!)
    – As already said, WLan only works when RJ45 cable is unpluged!
    – Configuration always needs to be done completly with as much details for an optimal working and this counts for all the things already mentioned before (i did the same testing before i found this page so i can confirm various stuff: FTP, SMTP always relies on the DNS so if your network is misconfigured your camera might not behave perfectly, which in my eyes is absolutely understandable!)
    – I have tried everything and did not get the WLan encryption to work! NOT AT ALL! Tried everything! Did anybody get that working? I tried with 4 different routers: Logilink (not a common brand), a Linksys WRT160N v2 (not the WRT160NL so it has the standard firmware) and 4 different Linksys WRT54GL (running different firmwares – OpenWRT, DD-WRT, Freifunk and standard Firmware) I tried with Vlan’s and without, but unfortunately i did not get it to work! So that’s the only bad thing i can report on the cam’s. Currently i am using MAC Addresses for Security but i was hoping anybody could help me!

    I realised some people here seemed to have the same problems with their WLan but no good answer came up. So i am hoping that if anybody is our there who has a solution, i would love to hear about (or if you got it working at your place tell me about)

    Thanks in advance and i will check in again here!
    Greetings from Luxembourg


  45. Jared 25. May 2012 at 21:34

    I have the NC541W camera. Has anyone on here tried hooking it up to a Security System? I have a home security system through Vivint and I run one of their IP cameras through their system, and was wondering if anyone has had success setting up a Wansview to work that way?


    • naiboo 26. May 2012 at 09:16

      well i dont know you surveillance software but u could make a html page and grab all the videos of the cams with cgi.
      check my blog entry with cgi!

      • Jared 26. May 2012 at 11:02

        The surveillance software they use is And it works really smooth with their camera. Would be really nice if I could get the Wansview camera to work on it as well. I will check out your cgi message. Thank you

      • naiboo 27. May 2012 at 09:28

        dont know this piece of software, but it seems to be a kind of automation software. but i guess i cant really help u there!

  46. Julia 27. May 2012 at 04:02

    Great blog entry and discussion here, thanks! I’ve got one of these and all of the video stuff is working fine via both LAN and WAN. I can’t get audio, however, using any Apple device. Is audio an IE-only feature?!? If so, that is mightily disappointing 😦

  47. jk 27. May 2012 at 16:22

    Thank you! Without this blog information, there is no way I would have gotten my cameras set up. I just set up two Agasio 501 cameras (they seem to be the same thing as Wansview, Foscam and all the rest). Am using ICAM on my iphone – works really nicely. Again – thanks for your help.

  48. bob caruso 28. May 2012 at 21:34

    Thanksplease help me! I am not the most computer literate guy on the block, but I can usually muddle my way around. I would like to connnect my NCB541W to my laptop via wireless-without a router. Totally portable. Can’t seem to do it. Any suggestions?


  49. WHH188 30. May 2012 at 01:07

    Just bought NCB541W, good camera, and I can view video on IP Camera Centralization Monitor but can’t log on, it said “The connection has timed out”, can anyone help?

  50. John 3. June 2012 at 16:31

    Has anyone had any luck using IE9 on a windows 64 bit platform to access the camera. NCB541W. I can access the device in both 64 and 32 bit but the computer locks and required a hard reset to start.

  51. bob 3. June 2012 at 20:45

    Get blog really helpped me a lot!
    One question: how come the cams stop working i always have to click refresh to get a new picture?

    • naiboo 4. June 2012 at 07:21

      u can use a html auto refresh to reload the picture every x seconds.
      something like:

      other option:
      are you using snapshot.cgi? this is only to take a screenshot
      video.cgi oder videostream.cgi is for live streaming.

    • Bob 25. June 2012 at 14:14

      UPDATE: It’s a FireFox thingy, it happens mostly when i minimize the window.
      Stays running if current. OH Well FYI.

  52. bob 4. June 2012 at 14:37

    I am using the control panel you get after logging in to the camera the firefox link.
    How do i do a auto refresh?

  53. Jason 20. June 2012 at 06:38

    Naiboo, man looks as your a great resource, I just got the wansview NCB541W. I was able to set it up in my network, set it up on my wireless network also. The problem is I cannot find a way to log in from the internet to see it. I have a Mac and ATT Uverse for my internet. I will admit port forwarding and all the terminology has me confused. I spent hours playing with settings on my router, and on the wansview software. I cannot see the camera from outside my network. Any help would be so great. I tried the address but does not connect. I tried the ip address however that will not allow me to connect. What am i doing wrong or should do? =?

    • naiboo 25. June 2012 at 08:33

      have you succeeded connecting from internet to your webcam with ip adress and not with hostname like ?

      • Tom 25. June 2012 at 18:16

        This is my same problem. I have the NCB541W, I can connect and see the camera view using my computer connected to the wifi but I cannot connect on any different computer or device over the internet using my For example, I would like to be able to see the cam from my office or from my smartphone as well. Please help.

      • naiboo 26. June 2012 at 07:59

        to achieve a connection from outside to your webcam, it is essential to have portforwarding setup correctly! check out my blog for the portforwarding thread!

      • Jason 26. June 2012 at 00:45

        I have not I can only see the cameras on my wifi network? I setup port forwarding as far as I know.

      • naiboo 26. June 2012 at 08:00

        you have to test your portforwarding, try and enter your port you have forwarded!

      • HL 26. June 2012 at 18:44

        Naiboo – I’ve used this link ( and tried to test a number of ports using my external IP address. However, all the ports are saying that it is “closed” when I check it.

        Any thoughts ? I am using a 3G USB internet stick.

      • naiboo 27. June 2012 at 07:57

        your ISP may block some ports to block private server hosting. make sure you use ports greater 1024, these are in most cases opened!

      • HL 30. June 2012 at 12:11

        Am currently using port 8081 – still does not work.

  54. WILLIAM 3. July 2012 at 00:37

    Naiboo, I have two NC541w, set up wireless on wifi, working fine but kept disconnected every a day or two. I tried every ways I can to reboot, but won’t work. However, it would come back alive again in a day or two without reason. Can you help?

  55. Anthony 6. July 2012 at 23:01

    how do I get the audio to work? I’ve tried it on Chrome and IE?

  56. Nelson 10. July 2012 at 22:07

    Hi All working fine with icam/ port forwading etc only problem i cant work out is i can get this to work wireless had tried all different options in the camera only thing i can think of is possibly it does not like wireless N or the protection encryption? and help greatly appreciated

  57. Sophie 18. July 2012 at 04:51

    This is actually a cry for help. Naiboo, I’m not to stupid when it comes to computers but I followed all the instructions and I cannot get IE to direct me to my camera. There is no trouble shooting for this. If I can’t see the camera online, then how do I manage it?

  58. Nathan Gibbs 22. July 2012 at 17:59

    Any idea how to remove the username/password requirement completely? I’d like anyone to be able to access the video stream on my Wansview NCB541 without having to enter a username/password.

  59. Julia 24. July 2012 at 21:04

    Thanks for the guest access tip, I’ve been wanting to do that forever!!!

  60. WHH188 24. July 2012 at 21:58

    I have one NCB541W on wifi, but it was disconnected every day or two. When I retried IP Camera Centralization Monitor (v1.0.1.3), different IP address was detected (the last two digits), so I have to reboot the program and Wansview software. Can anyone tell me what’s the problem and how can I lock the IP address for good? Thank you for your assistance.

    • Claudia 24. July 2012 at 23:24

      I did read the manual, but IE 9 is terrible so I was working with Chrome. So finally I just allowed it to choose an IP address automatically. Them eventually I got to the camera controller online. The second day the IP address changed on its own so now I know I need to seek it out on different days. I do not get the recording procedures yet. Won’t allow me to set a path. Thanx

      • naiboo 25. July 2012 at 06:23

        that is called DHCP and works as intended.
        you´ve to check at the router which ip adress the webcam gets or you give it a fixed ip adress, how to find out what ip youve got? ->
        lets assume you´ve got on your pc ip adress then you give the webcam something close to it, like, subnetmask and gateway same as in your pc!

    • naiboo 25. July 2012 at 06:25

      DHCP, thats it. you dynamically give away ip adresses by the router to devices.

      read this:
      that is called DHCP and works as intended.
      you´ve to check at the router which ip adress the webcam gets or you give it a fixed ip adress, how to find out what ip youve got? ->
      lets assume you´ve got on your pc ip adress then you give the webcam something close to it, like, subnetmask and gateway same as in your pc!

      or checkout my other blog entry about static dhcp on my router and try to do that on yours too.

  61. Yves Barrozo 3. August 2012 at 03:10

    I’ve been trying to setup my wansview nc541w on and off for 3 years now and I can’t get the wireless to work. I can only access it with my dell pc running vista using a cat5 cable. When I unplug the cat5 cable the camera can’t be viewed at all via safari, I explorer. I’m using a westell router and modem combo from att wireless. I’ve tried port forwarding and it also didn’t work. I really need your help on getting this to work.


    • naiboo 3. August 2012 at 09:59

      try to find out if the camera is able to login to your network, check this at the router, device list or similar and see if you can find the webcam.

      it can also be a problem with the encryption, to test if this is the problem, try to disable encryption for once and check if you can login to the unsecured network.

      remember, the ip adress in lan and wlan are different!

  62. Yves Barrozo 3. August 2012 at 21:11

    I tried disabling my wep security and it still couldn’t find the camera. I also downloaded an

    ip scanner and that to failed to find the camera. Any other thoughts?

  63. yves 3. August 2012 at 23:20

    Hi Naiboo,
    I was able to find my camera by plugging it with a cat5 directly into my router using IP SCANNER app. I still can’t find it with google Chrome.

    • naiboo 11. August 2012 at 06:34

      i dont get it, just type the ip from ip scanner of the webcam into the webbrowser, did u change the port? then add the port with :8080 or whatever your port is.

  64. Lubomyr 20. August 2012 at 19:34

    You can’t access you camera on the local network or from public? To make it work wireless you have to put a key at Network -> Wireless Settings

  65. Lubomyr 20. August 2012 at 19:40

    If you can’t reach it from a public IP (outside of your network) it is very possibly that you are using a modem, that have blocked ports (usually Verizon DSL uses this kind of modems), it’s like router. In this case you need to enable DMZ on your modem. What is WAN IP on your router?

  66. Aurelis Crudo 4. September 2012 at 02:55

    IE result of and 177 says internet explorer can not display the web page

  67. Aurelis Crudo 6. September 2012 at 22:55

    Ok details, installed software from cd, powed up camera linked to rotor with cat cable.
    Ran bsearch_en, clicked f3search. My computer WIFI and rotor IP were correct, got the 541W camera IP192.168.1.178 . Clicked f4 browse web page said IE can not display the page.
    I do not get the setup web page. I tried the IP with chrome and got the same answer
    Hope you can help about to trash camera.

    • naiboo 7. September 2012 at 08:41

      your ip range inside your lan is 192.168.1.XXX? If your router adresses the cam the ip …178 dhcp seems to be enabled.

      did you try to enter this url in browser ?
      did you buy the cam new or was it already used? if it was used maybe someone changed the standard port?

      in both ways, try to reset the webcam, then standard port should be 80 again.

  68. Aurelis Crudo 7. September 2012 at 20:24

    I ran,, in IE and Chrome and got the same results
    Bought it new reset it several times and repeated install several times including removal of software and reinstall. Same results, removed fire wall blockers, same results.

  69. Aurelis Crudo 10. September 2012 at 02:15

    No it didn’t work. I’ve put enough time into this and I thank you for your efforts.

  70. Aurelis Crudo 13. September 2012 at 19:21

    For your information I contacted Cox my internet provider and they don’t have a permit to log on to that web site so how else can I do the set up?

    • enzo 16. September 2012 at 13:46

      are you able to see them from the router? did you change the settings in windows properties local area connection- internet protocol version 4(TCP/IPv4)?
      are you using a crossover cable not the cable supplied?

      i got mine to work ,my problem is i can not get both of my cameras to show up on the same page.

      • naiboo 17. September 2012 at 14:54

        did you connect both cameras with the router and both got ip adresses?

        you can adress both with the LAN ip adress in the browser ?
        if you want to use both from the internet (outside), you need do for each cam portforwarding on different ports!!

      • enzo 17. September 2012 at 16:12

        yeah for me , i got both working , but i dont see both on the web page,

        but your right i put both on 80, thanks nailboo

      • naiboo 17. September 2012 at 16:21

        inside your lan both webcams can have the same port because they already differ in the ip adress.

        if you want portforwarding lan-ip-adress1:80 goes to external-ip:80, lan-ip-adress2:80 goes to external-ip:81 !

      • enzo 17. September 2012 at 17:42

        do i do that in the router or when i log on to the wansview page i just change the http port set one to 80 and the other camera to 81?

      • naiboo 17. September 2012 at 17:44

        you only need this if you want to access it from the internet, and yes, to setup in the router at port forwarding.

      • enzo 18. September 2012 at 16:49

        are all the cameras suppose to be on the same dns server name just notice they are different?

        still cant get both cams to show up on the same page from home or the internet. the only thing that lets me do it is the software on computer and phone but still get cant do it on a web page,when you look at the advance setting it only shows one device.

      • naiboo 4. October 2012 at 18:30

        really tough for me to find the problem here, i only got one, cant really try it.

  71. enzo 15. September 2012 at 23:14

    how do you get more then one camera to show up? one camera is set to 178 and the other to 176 running vista,fios

  72. enzo 18. September 2012 at 00:51

    still not getting both cameras to show up i set cam1 to port 80 and cam 2 :81
    it only lets me see one at a time then i need to change the address to see the other one.

    i’m doing this via wifi does it make a difference ?

  73. Paul 19. September 2012 at 23:38

    Hi everyone, just brought a 543w and tested the ir capablities outside. I am disappointed with the image outside as it has white halo rings arround the image, but its fine indoors great image there.
    Should i except this image quality. Has anyone else have this problem before with their cameras.

    • naiboo 4. October 2012 at 18:30

      well this cam is budget, you cant really expect sharp images in high resolutions with a cam sensor like this one with a resoltuon of 640×480.

  74. Erik Neumann 29. September 2012 at 02:00

    Am I losing my mind, or is there no link here to simply download the software that came on the CD rom delivered with the camera?

  75. Jack 3. October 2012 at 20:45

    naiboo Great information here. I’ve been using 5 of these cams for over a year here on our farm and they work well with no problem viewing from our differnt machines xp pro, vista, win 7 until now. We just got a new laptop with win 7 and tried viewing the cams with IE 9 (like our other win 7 laptop have and view ok) and no video but I can get to all the config pages with no problem. I installed the active x the first time I went to the cam as it instructs and have tried to reinstall it but no luck. The mobile view works ok though any ideas on how to fix this problem?

  76. Jack 9. October 2012 at 14:40

    do you know what the actual name of the activex file I should be looking for is?

  77. nick 10. October 2012 at 06:05

    can it view or control through Ipad or iphone app ?

  78. Den 13. October 2012 at 21:52

    I followed the directions you posted, when I click Brouse, it takes me to the log in screen, then the View screen, but there is no video from the camera. Green light is on camera, but screen indicator is gray. Please help, very frustrated.

    • naiboo 16. October 2012 at 19:55

      check antivirus software, disable it, or allow url in firewall/antivir.

      • Den 16. October 2012 at 20:01

        Thanks! I found that the active x file wasn’t properly installed. I deleted and reinstalled it and made a lot of progress. Only issue im having now, is I can only view 1 camera at a time. I have 3 total on ports 80-82. I tried putting 2 on one port but it didnt seem to help. Any ideas on viewing all 3 cameras from the Wansview vew sceeen?

      • naiboo 16. October 2012 at 20:07

        you can do something like this if youve got a webserver running. just display the cams in iframes
        check this:

  79. Luke 19. October 2012 at 16:04

    Im using filezilla on a windows machine and every time the wansview camera tries to ftp to the upload directory it (or filezilla) appends a \ to the path.. so I cannot specify the path as C:\user\upload.. it appears in the filezilla logs as \C:\users\upload and therefore the camera returns the error “Can not access the folder. Please be sure the folder exists and your account is authorized” Any ideas?

    • naiboo 2. November 2012 at 07:43

      hmm ive never uploaded to a win machine, but you have started filézilla on windows in server mode, so you have to give it a folder to upload to.
      example: C:\user\upload means in filezilla, to allow to upload to upload, not the full path. for testing only allow one directory to upload to.

      just enter in the webcam the username and password for your ftp server, directory nothing or /.

  80. anh 26. October 2012 at 16:22

    Hi, I bought a DBPOWER IP cam, B series (it is the same like NCB-543W). Unfortunately, I have changed the password for ADMIN using some symbols. Now, I am not able to access the camera with the ADMIN-permission, although the password is correct. Access by using a visitor-permission is possible. How can I reset the camera for getting the default setting (factory setting) ? Pressing RESET BUTTON doesn’t work for me. I want to set some parameters of the cam. Thank.

  81. aqeel anjum 5. November 2012 at 00:10

    hello , naiboo
    you have allot of knowledge on this, i hope you can help me out too.
    yesterday i bout this camra. put it up and it worked fine on my laptop by going on via my google chrome, and it asked me for my id and password
    i entered that and it loged in. i used third option to use for browser and my camra came
    on. i could use it tilt it and every thing fine. i even got it on my mobile android.
    but tonight i have been trying to put it back on and its not working at all
    via bseries.exe it shows the camra and its ip adress and stuff but when i put it in the browser nothing comes up. browser says error. that adress could not be found.

    and when i try the software that came in the cd. when i search it. it shows up. after adding it when i double click on the name it says
    starting up.. and then error message video cannot be started.

    camra green light is blicking abou 2 per second.
    now i don all the reset thing, and it does get reset as when search it in bseries.exe it shows up and
    when i add the id and password it uses the default one and the ip and stuff it shows are the
    defualt ones but i cant get video feed from it.

    please help.

  82. aqeel anjum 6. November 2012 at 23:04

    goood news.
    i sorted it out. what i did was click on auto asign ip in bseries search.exe. the it gave worked. and now every thing is working fine.
    thanks niaboo

  83. aqeel anjum 6. November 2012 at 23:05

    naiboo one question again,

    now i cant set it up online.
    i done the port forwarding and stuff,
    but dont know whats wrong. it doesnt show any thing

    • naiboo 7. November 2012 at 09:10

      hard to tell, can have several reasons, checkout my guide on portforwarding.

      • kingkojak 8. November 2012 at 15:27

        kingkojak–I have the wainsview NCB541W camera-everything was working fine but after about 72 hours it locks up my netgear WNR2000v3 router and then i have to reset the router to be able to view my home via interent when I am away-this is a problem when I am hundreds of miles away-suggestions on fixing problem?

      • naiboo 16. November 2012 at 16:05

        can be a problem with router too, not just the cam, could be a memory leak whcih eats up memory, look for updates for both devices.

      • kingkojak 16. November 2012 at 16:18

        I have checked for updates for the router and the cameras and I am all up to date. I also have tried then on my westell router and incur the same problem-I have three of these cameras and they plus the routers have to be rebooted after the lock up occurrs-frustrating

  84. Aaron 5. December 2012 at 02:43

    My camera’s default IP was, even though this article and the not so useful manual suggest that it’s at default. Thank you to this article and it’s author for it did point me in the right direction in getting my camera up and running. Big thank you! fyi; I’m using MacOS and Ubuntu and did not have to use the included software for setting up this camera, and it works great on both operating system as it’s all web based.

  85. Torchy 6. December 2012 at 21:12

    Hi Naiboo

    Just taken delivery of this cam and followed the instructions re connecting to router. I put the supplied disc in and clicked the suggested file. A window opens with my router details at the top. Instructions then say “click search (F3)” on clicking Search….nothing appears in the box so I can’t do anything re further installation.

    Any assistance would be very much appreciated.


  86. Gerry 8. December 2012 at 18:20

    naiboo, any thoughts on how to get audio under firefox? I’m looking for how that active-x actually gets the audio to see if I can write a program or plug-in to get it working.

    • naiboo 10. December 2012 at 11:23

      sorry, never digged into active-x so far, but google spits out some results: check this one:

      • Gerry Glauser 6. January 2013 at 20:45

        That plugin doesn’t seem to work, but there is a VLC multimedia plugin for Firefox, or one can use VLC directly. The audio issue has nothing directly to do with active-x, but the stream that’s requested. If I use http://webcam/ (which defaults to videostream.cgi) I get video and controls in a browser but no audio. Changing to http://webcam/videostream.asf gives you a stream format (Windows Media Format) that’s compatible with VLC (either directly or via a plugin) and includes the audio, but lacks controls.

        As a test I brought up VLC for the video/audio, then the .cgi in a browser window that I shrunk to show only the controls. With VLC controls I can easily stream this to a file. As others have reported, the audio is rather noisy, especially with the older software versions. Now, if I made an app that manages the controls and spawns VLC for the video/audio, I’d have it all, and there seems to be enough api info available to do that.

      • naiboo 7. January 2013 at 10:13

        good info, ive never used it with VLC tbh.

      • Gerry Glauser 7. January 2013 at 20:19

        With VLC you have more control over how the stream is handled. However, watch your settings there. It took awhile before I realized the cache default gave me a nearly 20 sec delay on the image. I had walked back to the computer then saw myself walking in the other room…and there’s image adjustment and even motion detection built into VLC. I’m watching the cat litter box and each time a dog goes near it, he’s outlined in a white rectangle. A great way to teach them they can’t sneak behind your back, and you nab them just as they are about to…

  87. Carl 22. December 2012 at 07:28

    After much frustration I finally got my NCB541W working wirelessly. Now I’m trying to figure out how to pull up the image from another computer or phone, and could use some help. I’m using a TP-Link TL-WR841ND wireless router with a DHCP ISP. So, I have the router set on Dynamic IP for the WAN connection type. In the camera’s network settings, I have “Use UPnP to Map Port” checked. I’m using port 8080. From what I’ve gathered from reading this page and other websites, my next step is to bind the IP and MAC. In my router, I have “Address Reservation” under the DHCP settings, but there’s “IP & MAC Binding” further down the list with a tab of its own, too. So I’m not sure which of those to use. Also, all the IP & MAC addresses are confusing me. My camera’s default IP ends in 175, but under “DHCP Client List” in my router, it’s showing an IP ending in 102. Then, I can go down to that “IP & MAC Binding” tab, where it shows an “ARP List”, and the camera’s default IP is listed there (unbound), but the MAC address out beside it is totally different than the one shown beside the camera under the “DHCP Client List” mentioned above. Help! 🙂

    • naiboo 29. December 2012 at 21:05

      102 is your pc or another device then?

      • Carl 31. December 2012 at 03:31

        I’ve gotten it worked out since my previous post. I wound up getting rid of the UPnP setting on the camera and using address reservation and port forwarding on my router. But the main thing that was giving me problems was that I needed to go into the NAT of my modem and forward the port there as well. Thanks anyway! 🙂

  88. Mark Woodward (Ukwoody) 29. December 2012 at 20:46

    Can I start by saying what a fantastic resource you have made here. I’m sure I speak for eveyone, when I say “Thank You! for all your time and effort”.

    Now the question, I want to use this as a weather cam, and display the picture on my website (updated once a minute or so). In addition I want to send it to weatherunderground as a still every 5 mins. (I have the software to do that as part of my weather software). But I am confused by all this ddns stuff and having to upload to their own website to view.

    is what I want to do possible with this camera? Or do I HAVE to go to their website to view it?

    Many thanks and have a nice Christmas and New Year

  89. anderzander 2. January 2013 at 21:12

    Wow – brilliant info. Thank you so much. It was your post that made me aware I couldn’t access the admin functions through Ethernet with the supplied Ethernet cable as it wasn’t an cross over one. Thank you.

    I’m stuck at the next bit though. My routers default to the subnet, whereas the camera defaults to which is presumably why when I enter the WiFi details it isn’t showing up on my device list …?

    So I’ve tried to change the camera’s IP address – it starts to reboot and counts down but just stops at 0 and the interface stops working. I’ve assumed I needed to change my Ethernet IP address and log on under the new IP – but that doesn’t work. It still doesn’t show up wirelessly on the router either – so all I seem to be able to do is reset the camera and start again …

    Same thing occur’s if I click the assign IP box – the reboot appears to stop and I can’t progress any further.

    Any help would be hugely appreciated !

    • naiboo 3. January 2013 at 09:07

      you can use a static DHCP setting in the router for the webcam. other solution is to setup a fixed ip in the webcam.

      the best solution is to turn on DHCP in your router, and let the webcam get an IP adress automatically!

      • anderzander 3. January 2013 at 21:36

        Thanks for the reply – I’ll go and do some reading, I don’t really understand what you mean. I thought my router already used dhcp and that to use it I’d need to set the camera to acquire IP – and that doesn’t seem to be working as I described in my post.

        If you could offer any thoughts on what’s happening with the reboot I’d be very grateful – that seems to be the crux of my problem or understanding.

      • anderzander 4. January 2013 at 00:42

        Thank you!

        I’ve made some progress ;D

        I have managed to change the IP subnet on the camera to match the router – I think it must be a browser issue…I changed to Firefox, and then switched the IP details and rebooted the camera as before – changed the direct Ethernet connection IP and logged in under the new IP – only this time it worked.

        At the moment it still isn’t showing up on the router though – And I’ve read it may be that it doesnt work on 802.11n – only on b/g. Is that correct or am I missing something else I wonder ?

  90. pini37 2. January 2013 at 23:28

    Hi there Naiboo, started to follow your steps but stumped at step 5. I am unable to connect to The browser (firefox 17.0.1) message states the connection timed out.

    My manual settings are as follows:
    Ip Address
    Subnet mask
    http port 80

    sys firmware version is & app firmware is

    Can you provide any suggestions.

    Thanks in advance.
    ps the green light on the cam is flashing correctly.

    • naiboo 3. January 2013 at 09:03

      your settings look good, are you using LAN and a cross over cable?

      • pini37 3. January 2013 at 13:48

        I thought a cross over cable was another term for an Ethernet cable but have done some research on them now.

        I was using an ethernet cable but will purchase a cross over and try again.

        Thanks for such a prompt response Naiboo!!

      • naiboo 3. January 2013 at 13:51

        it is a regular ethernet cable, but the wires are in other orders. details can be found at (wiring)

      • pini37 3. January 2013 at 20:46

        Bought the cross over. still the same connection time out issue.

        Also, I was checking my purchase details in case I need to return the cam when I noticed the Item I bought from Amazon was this ESKY cam:

        but I received the Wansview. They both look very alike so possibly a generic cam? is there any other work around you can think of or do you think this cam is a lemon?


      • Vishal 10. January 2014 at 22:03

        If you don’t mind Naiboo, may i interject ….
        pini37 – First of all open the command menu and run the ipconfig command.

        The output of ipconfig should match your settings above.

        Next, try to ping
        If you don’t get the ping response that means you are not communicating with the camera.
        If it’s a laptop, disable wifi so that you don’t have an active wifi connection. I have noticed that if i have a working wifi on my laptop, communication via the lan port, even if it is setup correctly, does not work.

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  92. Anderzander 6. January 2013 at 19:07

    More progress and more frustrations ….

    I tried an old router and sure enough the camera showed up on the device list … So having managed to change the IP by changing browser, and found the wifi protocol was the problem in connecting I used the dos prompt to telnet into the router and turn off ‘n’ wifi – and bingo the camera logged in.

    All seemed promising as I could now access the device through my wifi – so the plan was start to set up the port forwarding and the mobile app I’d bought for it.

    However a few hours later I could no longer log in – it had lost the wifi, so I tried the cable and couldn’t get in with that – so Reset and then I’m in. I start to rebuild the settings – except now it can’t find any wireless networks ….? There is mine and my neighbours, but it can’t find any?

    Now having felt like I’d jumped all the hurdles – got it working and then lose access …!? I’m thinking its a flakey / faulty item unless someone can point me in an alternative direction ?

  93. Luther Elness 9. January 2013 at 00:53

    I just got one of the wansview cameras and followed the instructions to log in at which you also describe here. I was getting no response. I’ve also got wanscams so I’ve done this before. After about an hour of trying different settings and trying to ping it I dug out the CD and used the bsearch.exe utility. Aha! The thing had shown up as, so I finally gained access but on a different default IP then you and the instructions claim.

  94. YetiDawg 12. January 2013 at 21:08

    Hi Naiboo, this is an incredible help page, but I’m stuck at the top. I’m using a MacBook Air so I can’t connect directly to the camera; Connecting the camera to my router shows active lights but I can’t find the IP of the camera using an IP Scanner utility and using the default .178 times out in my browser (Firefox). The DDNS on the bottom of the camera just tells me account [xxxxx] is offline but I guess that’s because I haven’t setup port forwarding. When I try I get a different subnet with DUT LAN IP error. I’m using an Arris router from Comcast.

    • YetiDawg 12. January 2013 at 21:11

      I should also add, the IP Scanner picks up an unknown device at but with no MAC address.

      • naiboo 14. January 2013 at 09:52

        whats your IP range inside your LAN? should be only used to connect it directly with your pc! then switch to DHCP or static IP for your LAN

      • YetiDawg 15. January 2013 at 22:37

        Inside the LAN is 10.0.0.X. But I don’t have an ethernet port on my MacBook Air. How do I connect to the camera to change the IP?

  95. Dave Bundren 13. January 2013 at 08:04

    After 3 long days of toiling to get my new NCB541W wansview IP cam to work, I had stupidly forgot one thing and it was the thing drivind me crazy…..DUH!!!!……For all you newbies and wanna be newbies listen closely….. YOU CANNOT reach YOUR internet address from the SAME address…..I thought my setup wasnt working until i visited my local laundromat and THEIR WIFI… Setup was a breeze though. I have a Frontier based DSL router model B90. Heres the port forwarding details.
    Service Name World Wide Web (HTTP)
    Type Port Forwarding

    Entry Protocol Global Port(s) Local Port(s)
    1 tcp 80 80
    2 tcp 443 443
    3 tcp 8008 8008
    4 tcp 8080 8080

    Triggering Rule Details

    Rule Name IPcamPT80-UDP
    Type Trigger Ports

    Entry Protocol Global Port(s) Local Port(s)
    1 Outgoing – udp, Incoming – udp 80-8080 80

    Triggering Rule Details

    Rule Name IPcamPT80-TCP
    Type Trigger Ports

    Entry Protocol Global Port(s) Local Port(s)
    1 Outgoing – tcp, Incoming – tcp 80-8080 80

    Port Forwarding

    This feature enables applications(Games, Webcams, IM & Others) by opening a tunnel between remote(Internet) computers and a specific device port inside your local area network(LAN).

    Current Profile:

    Name Mode host Device Action
    World Wide Web (HTTP) Port Forwarding ipcam1
    IPcamPT80-UDP Trigger Ports Dynamic
    IPcamPT80-TCP Trigger Ports Dynamic

    DMZ Host
    WAN IP Address : 50.XX.XXX.XXX <——-My cams External IP address, To type into browser, Hidden of course

    DMZ Host is currently enabled for
    78:A5:DD:07:82:61. <——- Mac address of my Cam

    I copied all this from my router setup pages.. Not sure if I need it all but it works good. Now to tackle FTP and email alerts… The cam works great and I can see my apartment livingroom nicely, even in total darkness….Great Job and Blog Naiboo and all that contributed….. I'm goin to purchase a few more of these cams since they were only bout 50$ apiece on Amazon. Hope I could help someone here… Dave—– The 'OZ'

  96. Dave Bundren 13. January 2013 at 08:13

    OH I almost forgot…..I did use the crossover cable way to setup everything at first just to get it operational and then switched to wireless WITH the cable unplugged. I was then able to acess it over the local lans IP to finish up the rest. It has to be wirelessly visibl to the router so it can pick it up and for you to select it under DMZ host in the setup. I did not use UPNP on the camera. But do use it in the router. Camera gets it IP address automatically… Have setup to resolve the ip name and voila!!!! Shame it doesnt have a setup for in the firmware of the cam tho!!!

    Happy caming

  97. Dave Bundren 13. January 2013 at 09:30

    My router is made by NETGEAR…..

  98. Dave Bundren 13. January 2013 at 10:12

    Im running 2 seperate wireless networks, running a local apartment Music server with WIndows media player over one of these, A Belkin sumthn r other wireless router which is not connected with the internet or a modem directly “for to say” but just serves as a wirless access hub for the building and my neighbors to access a 1TB drive full of Mp3s-Video-Movies and such. It is connected actually through the main hub with cable and I can access it over the Lan. I have a mass of computers running with cable through 1 single multi port hub sharing again with cable thru the Netgear router on the Lan, which is the net gateway or WAN connection to which all requests or traffic flows to aand from…One machine handles various remote cams and webcams for security around MY apartment only. Some cams connected with up to 60ft USB repeater cables that work good. I HATE METHHEAD THIEVES!!….I call My setup “OZ”..Have for years…………a wonderfull IP nitemare!!!!! But it works very well after you beat your brains and get it right…Eventually……I found many good PDF format articles and a few programs to do with IP and net routing on *P*I*R*A*T*E* BAY..((carefull there))..was very usefull..BUT!!! THIS SITE IS THE BESTEST BY FAR….Had to plug ya there Naiboo!!…My next project is an FTP file server, instead of using THE CLOUD!! Not so sure bout that! Maybe My own connstructed SITE!!,,..Sorry for all the posts…Had a lot to say i guess….

  99. FrozenBlade46 23. January 2013 at 23:55

    having difficulties setting up my NCB543W wansview was able to get them to show up on my ipcmonitor but when i hit start video it said video failed

  100. FrozenBlade46 24. January 2013 at 00:05

    oh yeah i am using google chrome a netgear modem i have dsl internet

  101. Phil 4. February 2013 at 00:07

    Thanks for the help, however, I am still struggling. I am using a Mac mini. I was able to set up the camera by changing the Ethernet settings in network settings, and when I put in Safari, the camera could see. I went to the wireless settings on the camera’s program, scanned and saw the two WIFI networks I have in the house and I clicked on one and typed in my password and rebooted the camera. I disconnected the Ethernet cable. I unplugged the camera and rebooted browser. I am not able to see camera using My system is UVERSE 2WIRE router, so I looked in the router and I did see a device called “ipcam” with the MAC numbers matching the camera (NCB451W), but the address was, and the router says that device is “disabled” when I look on the router table for wireless devices. I am not able to call the camera up with that address. Can you point me to the next troubleshooting step?

    • naiboo 4. February 2013 at 08:11

      youve to build a small network between the mac and the webcam in order to access the!
      youve to adress the mac a static ip.

      • Phil 4. February 2013 at 14:16

        But right now, my problem is building a wireless network. The camera lists my wifi networks when I scan. I click the named network and type in the password and reboot the camera. When I detach the camera from the ethernet, I am unable to find the camera on the network. In the router, I see a device called “ipcam” that has the MAC address in the title. It also has an IP address But when I look at the details for that device in the router, it says that it is “disconnected”. What should I be doing to get the camera on the wireless network?

  102. Dave 14. February 2013 at 19:43

    I’m having trouple with setting up my NCH536MW. I’m pulling my hair out with frustration. Using the search tool shows my router as and gateway as, but in the window on the left they’re shown as and I change the zeros to ones, and when I select “update”, it tells me that I was successful, but when I refresh, it’s back to the zeros again. Therefore I can’t connect to it. Any ideas woulld be very much appreciated.

  103. Dave 16. February 2013 at 02:07

    I fixed it by taking the disk and camera to my friend’s PC. When I used the search tool there, the zeros had mysteriously changed to ones and stayed that way when I brough it back to my PC. then everything worked. BTW, it has two MAC addresses: one for WAN and one for LAN. Obviously, you only see the LAN one when wired, so don’t use it for wireless access. You have to unplug the wire and check your router for attached devices to get the correct wireless MAC address.

  104. Peter Brewster 16. March 2013 at 20:50

    Dave on 16 Feb 2013 gave the right clue. The CD-ROM program BSearch_en.exe (V12.0.2.29) will find the camera but only reports the wired MAC, starting 78-a5-dd. That is an IEEE OUI assigned to the company Shenzhen Smarteye. The WiFi MAC starts 48-02-2a which is assigned to B-Link, another company located nearby in Shenzhen. The only way to discover the WiFi MAC is to use a WiFi that allows all MACs (not good security) and I had a problem until I also turned the SSID broadcast on. (That’s not good practice either.) Once I got the correct MAC into my Cisco router I resumed my security practice and now the camera gets into the net OK. Time will tell how well it does on power outage recovery and other messy situations.

    Now my concern is that the NCB-543W camera died after a couple of hours in the dark, i.e., the IR LEDs were on. The room was 68F, case was quite warm, and I suspect a major heat problem someplace inside. Outside in the summer heat will be the real test.

    • Gerry Glauser 22. March 2013 at 16:20

      Running for >3 months day/night at 68F here. Case only slightly warm, with NCB-541W.

      • Vishal 10. January 2014 at 21:03

        I have got this camera outside in my Balcony for almost 2 years now. It had weathered NewJersey summers and winters including the current polar #$#@$ vertex and still going strong. Touchwood.

  105. Scott 18. March 2013 at 21:47

    Hi, Just wondering if it’s possible to silence the alarm. The Similar Foscam web interface has a “turn off alarm sound” button. Can’t find it with the Wansview IE or Chrome interface. Thanks.

  106. Nelly 26. March 2013 at 15:58

    Hi, I’ve got mine up and running from all solutions with manual on cd thank goodness (after reading all the nightmares on here), however I don’t seem to be able to remote switch the camera on and off from the view screen – any idea of why this might be please?

  107. Peter Brewster 10. April 2013 at 23:40

    I’m a little frustrated. After three weeks of a trial outdoor wifi run, which went OK, I went to set a new device name and password. The camera continued to operate afterwards ie, it sent e-mails on motion detection, and there were no grumbles from the camera as I made the change, but I was unable to log in. Thinking I had a made typo I dragged the camera inside (so I could hard-wire it) and went thru the reset process. When admin and 123456, and wifi, were again operational I entered my chosen device name and p/w again. Same result. So I restored admin, etc., once more and returned the camera to the outside location, low security notwithstanding.

    Does anyone have any idea what the requirements for device name and p/w are? Trial and error is not very much fun. My new choice name was had nine mixed case letters with an embedded period – as one might use for an e-mail name. The new p/w was a mix of upper and lower case letters and numerals. Nothing unusual.

  108. Lee 20. April 2013 at 00:51

    Totally frustrated here. I have a brand new Linksys EA Series router. My B Series camera works great on the wi-fi but cannot connect from without. I have done everything suggested here to no avail. The port tester has never seen an open port at my computer including my pc port. Is that normal? I have disabled the firewall, set up static ips. Don’t know what else to do.

  109. 9. May 2013 at 19:26

    Another piece of shit made in china. I have tried all kind of methods and suggestion from this forum. None of the above don’t work for me. Just another piece of shit from china. Yahoooooo, Chinese shit.

  110. Will 14. May 2013 at 11:00

    Hi Naiboo
    You seem to be an expert with the 541 – perhaps you can help, I’ve googled around and haven’t found a decent solution.
    I have managed to set up the camera over wifi, and can access it from the internet, so all is well there. I am trying to set up recording to local drive triggered by motion. In the ‘Alarm’ tab of the web interface I check “Local Record on View”, and I have set a path.
    – when I have the ‘view’ open, it records on motion detect
    – when the ‘view’ is not open it will not record
    Is this a bug, or is there another setting I have missed, or something else I need to tweak?
    Thanks a lot in advance for your help.

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  112. David Wade 26. May 2013 at 11:17

    when i load the NCB541W and press the browse(F4) i can not get to the noted web page
    this is what i get every time and I am using windows explorer
    The web proxy server has detected a problem.

    Web Site Address
    Warning Message Connection failed
    IP Address
    Internet Connection Status Connected

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  120. Sami 20. November 2013 at 23:49

    When I am watching the camera in a web browser it times out in a few minutes. Where can I set the timing not to quit displaying.

  121. Vishal 10. January 2014 at 21:00

    hi – i connect to the camera using IE 11 on windows 7 …but the first link for using a browser with IE kernal is not clickable. It is not recognizing IE 11 as a browser with an IE kernal ….what can i do ?

  122. Shawn W 16. January 2014 at 15:47

    Replying to help those with gmail issues

    Port: 587
    Security: STARTTLS
    Check the box for user authentication
    Username: Your full gmail account including the domain (

    Save the settings and then hit “test”. Dont hit “test” first or it wont work.

  123. Alick 5. February 2014 at 23:20

    Anyone know how to deactivate the flashing green light?

  124. Rusty Alexander 5. April 2014 at 03:18

    Here again . right off the rip the instructions tell you to change the IP. Not everyone is computer savy and there is no explanation as to how to do so . The average guy is lost from step 3 on .

  125. marco 24. April 2014 at 21:51

    Ordered a NCB 541 W but got a NCL 616W, that is disappointing. I need to use it with a Raspberry PI but cannot get the audio stream and NO INFO AT ALL on how to get the audio, very much disappointing. The (uggly) IPCMonitor program works only on Windows and Mac, totally disappointing. Conclusion: never Wansview again.

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